Privacy & Policy

Yaatra Restaurant & Bar

Privacy Policy for Yaatra Restaurant and Bar

This privacy policy applies between you, the User of this Website, and Yaatra Restaurant and Bar, the owner and provider of yaatrarestaurant.com (referred to as “the Website”). Yaatra Restaurant and Bar takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Data: Collectively all information that you submit to Yaatra Restaurant and Bar via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).

Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations, and secondary legislation, for as long as the GDPR is effective in the UK..

GDPR: The General Data Protection Regulation (EU) 2016/679.

Yaatra Restaurant and Bar, or us: Yaatra Restaurant and Bar, registered in England & Wales, and our address is Old Westminster Fire Station, 4 Greycoat Place, London SW1P 1SB.

User or you: Any third party that accesses the Website and is not either (i) employed by Yaatra Restaurant and Bar and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Yaatra Restaurant and Bar and accessing the Website in connection with the provision of such services.

Website: The website that you are currently using, yaatrarestaurant.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

This privacy policy applies only to the actions of Yaatra Restaurant and Bar and Users concerning this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Yaatra Restaurant and Bar is the “data controller”. This means that Yaatra Restaurant and Bar determines the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

• Name
• Job title
• Contact Information such as email addresses and telephone numbers
• Reservation details and dining preferences
• Payment information (processed securely through third-party providers)
• IP address (automatically collected)
• Web browser type and version (automatically collected)
• Operating system (automatically collected)

In each case, in accordance with this privacy policy.

How We Collect Data

We collect Data in the following ways:

• Data is given to us by you.
• Data is collected automatically.

Data that is Given to Us by You

Yaatra Restaurant and Bar will collect your Data in various ways, including:

• When you contact us through the Website, by telephone, post, e-mail, or through any other means.
• When you make a reservation at our restaurant.
• When you complete surveys that we use for research purposes (although you are not obliged to respond to them).
• When you make payments to us, through this Website or otherwise.
• When you use our services or dine at our establishment.
• When you sign up for our newsletter or promotional communications.

Data that is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, including:

• Information about your visit to the Website, such as your IP address, the date, times, and frequency with which you access the Website and the way you use and interact with its content.
• Data collected via cookies, in line with the cookie settings on your browser.

Our Use of Data

Any or all of the above Data may be required by us from time to time to provide you with the best possible service and experience when using our Website and dining at our restaurant. Specifically, Data may be used by us for the following purposes:

• Internal record keeping.
• Processing reservations and managing bookings.
• Improvement of our products/services and dining experience.
• Transmission by email of marketing materials that may be of interest to you.
• Contact for market research purposes.
• Providing customer support and responding to inquiries.
• Compliance with legal and regulatory requirements.

Sharing Data

We may share your Data with the following groups of people for the following reasons:

• Our employees, agents, and/or professional advisors – to provide services, obtain advice, or fulfill our obligations to you.
• Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties.
• Third-party service providers – such as payment processors, reservation systems, and marketing platforms to deliver our services effectively.
• Affiliates or Partnerships – If required services are sought to provide to our customers.

Keeping Data Secure

We will use technical and organizational measures to safeguard your Data, including:

• Access to your account is controlled by a password and a username that is unique to you.
• We store your Data on secure servers with appropriate encryption.
• We use industry-standard security protocols to protect payment information.
• Regular security audits and updates to our systems.
• Staff training on data protection and privacy practices.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted. For reservation data, we typically retain information for up to 3 years for business and accounting purposes.

Your Rights

You have the following rights in relation to your Data:

• Right to access – request a copy of the personal data we hold about you
• Right to correct – request correction of inaccurate personal data
• Right to erase – request deletion of your personal data
• Right to restrict our use of your Data
• Right to data portability – receive your data in a portable format
• Right to object – object to processing of your data for marketing purposes
• Right to withdraw consent – where processing is based on consent